Introduction

snowMONITOR provides the facility to System/Network administrators to view historical as well as real time feeds for CUCM, Voice and GSM gateways. Its widespread feature set provides thorough information for CUCM devices, CSS, partitions, route patterns, trunks, call activity, gateways health, channels consumption and memory usage. Its scale-able and interactive design provides provision to monitor and manage VOIP infrastructure in a very organized fashion.

Authenticated Access

snowMONITOR application provides authenticated access to avoid any security breach. A user management mechanism is in place to create multiple users accounts with approved rights and privileges. The portal access requires

 Username

 Password

 User Role (to define access and privilege level)

Call Manager Specific Statistics

snowMONITOR has the capability to monitor and measure real time/statistical information for multiple clusters of CUCM. Following detailed reporting information is available for each CUCM cluster.

 Registered phones/devices

 Un-Registered phones/devices

 Calling Search Spaces

 Partition specific monitoring

 Users’ information

 Basic Info

 Device Association

 Department

 Basic Info

 Device Association

 Department

 Trunks information

 SIP

 H.225

 Route patterns

 Associated Gateways

 GSM

 Voice

 Call Activity Monitoring

 Calls Completed

 Calls Attempted

 Calls in Progress

 Logical Partition Failure

 Internal Calls

 External Calls