Introduction

snowIVR is another state-of-the-art software CTI application from Yetti-Systems.Unlike, conventional IVR solutions, snowIVR is a completely a software based service running on latest SIP technology.

snowIVR is a high functionality, low cost IVR system which does not require special or purpose-built hardware cards to offer media services. It works with all modern PBX platforms with SIP endpoints or SIP proxy support.

Fully integrated with variety of PBXs, it enables you to get the best ROI from your telephony infrastructure. snowIVR offers an intuitive user interface for you to develop smart, effective and professional Voice Responses for your ever growing business

Key Features

• Multi-Level IVR
• Easy to configure with GUI
• Multi-Site and Multi-Customer Support
• Welcome Guide for each site
• Direct transfer to extensions via extension input
• Divert from prompts to Pilots/ACD Group and Agents
• Navigation to any previous prompt
• Configurable option to prompt loop frequency
• Easy On-going Maintenance
• Device Association
• On-site installation by Yetti Systems

snowIVR

Optimises, supports, improves

• Integrated with industry leading telephony systems supporting SIP proxies
• Cost effective, easy to install and manage
• Reduces customer waiting time

Dynamic Interface Design

A simple yet intelligent design offers you the ability to customize the IVR system according to your network/telephony configurations. It allows you to control your IVR voice guides, dial routines and voice menu options with interactive and intelligent user interface.